Keys to Self-Service Success: How to Empower Business Users without Losing Control - Slide Presentation
Presenter: Wayne Eckerson, President, Eckerson Group
Many companies are turning to self-service analytics to address the perpetual information technology (IT) backlog that forces business users to wait months for new reports and data sets. But many self-service initiatives fail: either business users don’t adopt the new tools and practices or they overwhelm the company with conflicting reports and dashboards.
In this Community Forum, Wayne Eckerson presents a framework for implementing self-service successfully based on his extensive experience with clients and research on best practices. He will then open discussion to listeners who can provide feedback and suggest other successful strategies. The goal is to create a knowledge base of best practices for data analytics leaders.