THE VIDEO WILL APPEAR IN FIVE TO SEVEN SECONDS

Following last week's success tip "Don't Fight It, Go With It", Wayne Eckerson discusses how power and budget for business analytics have moved to the business, leaving corporate IT and its business analytics teams at a loss for how best to work with internal customers. In the second of a three-part video series, he explains how BI leaders need to facilitate self-service analytics not resist it, providing education, training, and proactive support as well as patience in waiting out renegade users.