Many organizations have difficulty implementing data literacy programs because they plan too much or too little. A data literacy program that benchmarks the analytical skills of each user and tailors programs to them can be overwhelming to pull off. Conversely, some organizations develop a generic training plan for all users. The best approach to manage scope by focusing on the training and support requirements of each new application.

This session will provide foundational knowledge required to implement an effective data literacy program. It will discuss personas, dimensions of data literacy, and assessment products. It will provide a step-by-step methodology for how to incorporate data literacy into new data products, and how to deliver a positive return on investment (ROI).

You Will Learn:

• What is data literacy and why your organization should care

• How to maximize the ROI of a data literacy program

• What roles and responsibilities are needed to launch a data literacy program

• How to incorporate data literacy into data products

• A case study in how to launch a data literacy program

Host and Moderator: Wayne Eckerson, President and Lead Consultant, Eckerson Group 

Consultant: Josh Reid, Senior Consultant

About the What Works Series:

The What Works Series provides data and analytics leaders practical advice about how to succeed in key areas: data strategy, data architecture, data governance, data literacy, self-service analytics, and emerging technology approaches. These interactive sessions are delivered by Eckerson Group consultants who collectively have 200+ years of data & analytics experience. The sessions are unsponsored, enabling our experts to offer the unvarnished truth about trends, tools, and technology unfiltered by software vendors.