Presenter: Dave Wells, Analyst, Eckerson Group

The age of analytics is also the age of self-service and agility, blurring the lines between business and IT. Fractured working relationships of the past must be replaced with collaboration and collective understanding--goals that require a proactive approach to managing organizational and cultural change.

1. The Business/IT Divide 

2. Practical Steps to Alignment

3. Measuring the Gap

4. Analysis and Action